All SHEBADISE Jewelry is created using the highest quality materials and genuine precious & natural stones. All products are lead and nickel free to ensure authenticity.

Please follow these steps to protect your jewelry from damage:

• Silver jewelry will naturally tarnish over time. Tarnishing is not a fault and steps can be taken to ensure your jewelry does not tarnish. 
• Using a soft lint free cloth to clean silver, 18ct gold and rose gold vermeil will keep jewelry looking shiny and tarnish free. 
• Ideally store your SHEBADISE purchases in a dark, cool and dry place within an air tight box to help reduce tarnishing, scratching and tangling.

• Silver is a bendable precious metal, any pressure applied could cause damage. Therefore we would advise when transporting your jewelry to do so within a box so no external pressures are accidentally applied.

• Gold plated silver may fade if the care instructions are not adhered to, do not expose gold plated silver to water, perfumes or lotions, this may cause the plating to fade. Gold plated silver may naturally fade over time.

• Remove jewelry while in water and avoid spraying perfume or applying creams where your jewelry will have contact. Avoid extreme temperatures, humidity and sunlight. 
• Any contact with perfumes/ cosmetics and chemicals will cause discoloration to semi precious metals. This is not a fault and can be avoided by caring for your jewelry as detailed above.

• Moissanite should never be worn around harsh chemicals and cleaners. You can clean Moissanite with a soft, damp cloth after wearing.

• We use natural Moissanite with VVS1 clarity ( Very Very Slightly Including inclusions ) which may contain internal inclusions but not visible by human eye, adding to the beauty and uniqueness of each individual stone.

• We cannot be responsible for any damage due to negligence.

• Damage caused by general wear and tear is the responsibility of the owner.

• Tarnishing or discoloration due to chemical contact is not a fault. Please see above care instruction on how to avoid this.

• For all non-faulty items damaged by general wear we offer a charged repairs service where at all possible.

• We may not be able to repair items damaged in the post due to insufficient packaging. 

• We recommend all jewelry is returned to us securely packaged within a box.

• Contact and show us the damage, so we could tell you if it's repairable or not, then we price the repair for you before any shipping you do.